Intermittent Network Connectivity affecting all service 22/09/2019

10:00 We are currently investigating intermittent network connectivity problems in the London Data centre. This is affecting all services. We have notified our collocation provider and engineers are investigating. Updates to follow. 10:30 Our Collocation provider has reported that an upstream network provider was experiencing a network link failure this morning and this momentarily impacted…

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Maintenance affecting AS2 London 28/05/2019

We will be performing system maintenance on AS2 on the evening of the 28th May. Date: 28/05/2019 Time: 22:00 Duration: 30 minutes Impact: customers will experience a brief disconnect of no more than a minute as routers reconnect to the service.

Maintenance affecting London AS on NOC and UKNOC 21/05/2019 – Completed

We will be performing maintenance on the following Aggregation Services AS1, AS2, AS3, AS5, AS7, AS10, AS11 and AS16. Date: 21/05/2019 Time: 22:00 Duration: 30 min Impact: customers on these Aggregation Services will experience a short disruption to service as routers reconnect to the service.

NOC Update to US NOC 07/05/2019 Completed

The latest NOC version 2.50.5 will be deployed to the USNOC. This update includes the following fix: Fix issue related to reverse DNS entries for IP addresses not being wiped when an address is removed from a community. Date: 07/05/2019 Time: 06:15 EDT Duration: 5min Impact: Customers may experience a short disruption to service as…

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AS6 Emergency Maintenance 25/04/2019 – Completed

We have received a software patch from Development to assist with the troubleshooting of the stability of AS6. This patch will be loaded this evening and testing will be performed to provide Development with more information. Date: 25/04/2019 Time: 22:00 Duration: 1 hour Impact: Customers will experience a a few short disruptions to service as…

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