We will be performing routine maintenance on all Aggregation Services. Date: 23/09/2019 Time: 22:30 Duration: 30min Impact: Customers will experience a short break in connectivity while their routers reconnect to the service.
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Intermittent Network Connectivity affecting all service 22/09/2019
10:00 We are currently investigating intermittent network connectivity problems in the London Data centre. This is affecting all services. We have notified our collocation provider and engineers are investigating. Updates to follow. 10:30 Our Collocation provider has reported that an upstream network provider was experiencing a network link failure this morning and this momentarily impacted…
Maintenance NOC, UKNOC, Portal 04/09/2019 – Completed
We will be updating SSL certificates on NOC, UKNOC and Portal. Date: 4 September 2019 Time: 22:00 Duration: 30min Impact: There is no impact to customers.
Maintenance affecting AS2, AS8, AS9, AS11, AS16, AS17 10/07/2019 – Completed
We will be performing maintenance in our London facility affecting the following Aggregation Services: AS2, AS8, AS9, AS11, AS16, AS17. Date: 10/07/2019 Time: 22:00 Duration: 30min Impact: Customers will experience a short disruption to service as the routers reconnect to the Aggregation Services.
Maintenance Affecting AS1, AS3, AS4, AS8, AS9, AS13, AS17 – Completed
We will be performing maintenance on the following Aggregation Servers in London: AS1, AS3, AS4, AS8, AS9, AS13, AS17 Date: 24/06/2019 Time: 22:00 Duration: 30 minutes Impact: Customers will experience a brief disruption as routers reconnect to the service.
Maintenance affecting AS2 London 28/05/2019
We will be performing system maintenance on AS2 on the evening of the 28th May. Date: 28/05/2019 Time: 22:00 Duration: 30 minutes Impact: customers will experience a brief disconnect of no more than a minute as routers reconnect to the service.
Maintenance affecting London AS on NOC and UKNOC 21/05/2019 – Completed
We will be performing maintenance on the following Aggregation Services AS1, AS2, AS3, AS5, AS7, AS10, AS11 and AS16. Date: 21/05/2019 Time: 22:00 Duration: 30 min Impact: customers on these Aggregation Services will experience a short disruption to service as routers reconnect to the service.
NOC and UKNOC Software Patch 20/05/2019 – Completed
We will be applying the latest 2.5 NOC update to both NOC and UKNOC. Date: 20/05/2019 Time: 22:30 Duration: 30 minutes Impact: No customer customer impact.
NOC Update to US NOC 07/05/2019 Completed
The latest NOC version 2.50.5 will be deployed to the USNOC. This update includes the following fix: Fix issue related to reverse DNS entries for IP addresses not being wiped when an address is removed from a community. Date: 07/05/2019 Time: 06:15 EDT Duration: 5min Impact: Customers may experience a short disruption to service as…
AS6 Emergency Maintenance 25/04/2019 – Completed
We have received a software patch from Development to assist with the troubleshooting of the stability of AS6. This patch will be loaded this evening and testing will be performed to provide Development with more information. Date: 25/04/2019 Time: 22:00 Duration: 1 hour Impact: Customers will experience a a few short disruptions to service as…