Archive for July, 2023

Support System Maintenance – 07/08/2023 21:00 BST -Complete

On the 7th of August 2023 the Sharedband support portal will be taken offline for maintenance. This maintenance is expected to last overnight with the support portal restored prior to support opening hours on the 8th of August. This will not have any impact on customer services.

Phone System Outage – 03/07/2023 – Resolved

Our telephony provider is currently having a major outage as such our support team cannot be reached by telephone until this is resolved. If you need urgent support please open a ticket at: This issue has now been resolved by our telephony provider.