Blog

UKNOC v2.50 upgrade 27/07/2017

We will be upgrading the Sharedband service to v2.50 on the morning of the 25th July. This upgrade includes bug fixes and service enhancements for the Sharedband service. Date: 27/07/2017 Time: 02:00 Duration: 2 hours Impact: customers using the following Aggregation Services will experience short intermittent disruptions to service as the software is upgraded: AS1…

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NOC v2.50 Upgrade 25/07/2017

We will be upgrading the Sharedband service to v2.50 on the morning of the 25th July. This upgrade includes bug fixes and service enhancements for the Sharedband service. Date: 25/07/2017 Time: 02:00 Duration: 2 hours Impact: customers using the following Aggregation Services will experience short intermittent disruptions to service as the software is upgraded: AS7…

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Emergency Maintenance in London – 14/07/2017 – Completed

London Aggregation server AS17 will be restarted for emergency maintenance on Friday the 14th of July 2017 at 22:00 BST. Details of Work: Date: 14th July 2017 Time: 22:00BST Duration: 1 hours Details: The following London aggregation service will be restarted as part of this maintenance: AS17 Impact: During this time, we expect brief disruption to service for customers connected…

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Portal Maintenance 13/07/2017 – Completed

We will be installing an update to the Sharedband Portal. Date: 13/07/2017 Time: 22:00 Duration: 30 minutes Impact: The Portal will not be available for the duration of the maintenance.


US Service Maintenance – 13/07/2017 – Completed

Service maintenance to our US Aggregation Services will be performed on the 13th of July 2017 at 10AM BST. Details of Work: Date: 13th July 2017 Time: 10:00BST Duration: 1 hours Details: Service maintenance is to be performed on the US Aggregation Services. Impact: During this time, we expect brief disruption to service for customers connected to…

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US Service Maintenance – 29/06/2017 – Completed

Service maintenance to our US NOC will be performed on Thursday the 29th of June 2017 at 11AM BST. Details of Work: Date: 29th June 2017 Time: 11:00BST Duration: 1 hours Details: Service maintenance is to be performed on the US NOC. Impact: During this time, we expect brief disruption to service for customers connected to…

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Emergency Maintenance Seattle 28/06/2017 Completed

We have been notified by our service provider that they need to perform emergency maintenance on equipment in their data centre. This maintenance will directly impact the Sharedband service for approximately 15 minutes. Date: 28/06/2017 Time: 03:00PDT Duration: 15 min Impact: loss of service


Portal upgrade 5/6/2017 – Completed

An application update will be performed on the Sharedband Portal. This update fixes two known issues: Monthly_UsageStats crontab job not running correctly for noc.sharedband.com email validation issue in Portal Date: 5/6/2017 Time: 22:30 Duration: 30 minutes Impact: Customers will be unable to make account changes during the change