We will be rolling out a minor software update to all customer routers over a period of a month between the hours of 11PM and 1AM each night. Date: 24th of February 2020 to the 21st of March 2020 Time: 23:00 Duration: 2 hours Services affected: All customers that have not previously received this upgrade through…
All services are operating normally.
We will be updating NOC software to apply some minor bugfixes. Date: 26th November 2019 – This maintenance has been rescheduled for the 28th November 2019 Time: 22:00 Duration: 30min Impact: There is no impact to customers.
We will be performing network security maintenance on all hardware. As part of the maintenance all services will need to be restarted. Date: 15/10/2019 Time: 22:00 Duration: 1 hour Impact: Customer routers will disconnect and reconnect to the service momentarily when the Aggregation servers are restarted. This disruption will be for less than a minute.
We will be performing routine maintenance on all Aggregation Services. Date: 23/09/2019 Time: 22:30 Duration: 30min Impact: Customers will experience a short break in connectivity while their routers reconnect to the service.
10:00 We are currently investigating intermittent network connectivity problems in the London Data centre. This is affecting all services. We have notified our collocation provider and engineers are investigating. Updates to follow. 10:30 Our Collocation provider has reported that an upstream network provider was experiencing a network link failure this morning and this momentarily impacted…
We will be updating SSL certificates on NOC, UKNOC and Portal. Date: 4 September 2019 Time: 22:00 Duration: 30min Impact: There is no impact to customers.
We will be performing maintenance in our London facility affecting the following Aggregation Services: AS2, AS8, AS9, AS11, AS16, AS17. Date: 10/07/2019 Time: 22:00 Duration: 30min Impact: Customers will experience a short disruption to service as the routers reconnect to the Aggregation Services.
We will be performing maintenance on the following Aggregation Servers in London: AS1, AS3, AS4, AS8, AS9, AS13, AS17 Date: 24/06/2019 Time: 22:00 Duration: 30 minutes Impact: Customers will experience a brief disruption as routers reconnect to the service.
We will be performing system maintenance on AS2 on the evening of the 28th May. Date: 28/05/2019 Time: 22:00 Duration: 30 minutes Impact: customers will experience a brief disconnect of no more than a minute as routers reconnect to the service.