Blog

System Maintenance affecting all Aggregation Services 14/09/2018 – Completed

We will be performing maintenance on all Aggregation Services on Wednesday morning the 29th August 2018. The maintenance will start at 01:00BST and will last for approximately 2 hours. During this time there may be periods of short service disruption of less than a minute. Date: 14/09/2018 Time: 01:00BST Duration: 2 hours Impact: There may…

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Aggregation Service Maintenance UK -13/09/2018 – Completed

We will be performing Aggregation Server Maintenance on the 13th September at 22:00BST. The following Aggregation Services will be impacted AS1, AS2, AS3, AS4, AS5, AS6, AS7, AS9, AS10, AS11, AS13, AS16 and AS17. Date: 13/09/2018 Time: 22:00BST Duration: 20 minute Impact: customers will experience a short disruption to service of less than a minute…

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Sytem Maintenance Affecting all Aggregation Services 29/08/2018 – Completed

We will be performing maintenance on all Aggregation Services on Wednesday morning the 29th August 2018. The maintenance will start at 01:00BST and will last for approximately 2 hours. During this time there may periods of short service disruption of less than a minute. Date: 29/08/2018 Time: 01:00BST Duration: 2 horus Impact: There may periods…

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Sytem Maintenance Affecting all Aggregation Services 21/08/2018- Completed

We will be performing maintenance on all Aggregation Services on Tuesday morning the 21st August 2018. The maintenance will start at 01:00BST and will last for approximately 3 hours. During this time there may periods of short service disruption of less than a minute. Date: 21/08/2018 Time: 01:00BST Duration: 3 horus Impact: There may periods…

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Customer Portal Server Maintenance – 16/08/2018 – Completed

We will be performing maintenance on the Sharedband Portal to improve service availability. Date: 16/08/2018 Time: 21:00 UTC+1 Duration: 3 Hours Impact: There will be disruption in our customers’ ability to make changes to their Sharedband accounts through the Sharedband Portal. This will not impact service availability. Services impacted: Sharedband Portal


Network and Server Maintenance London 03/07/2018 – Completed

On Tuesday morning the 3rd July, we will be performing a software update on our two data centre core routers. This update is to address a critical bug which could cause ethernet ports on the router to become unresponsive. We will also be installing new Server hardware to increase capacity and service availability. Date: 03/07/0218…

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Power incident London – cleared

13:10 We are aware of a power incident in London affecting some services. A PDU reset. Services are being restored. ETA 10 minutes. 13:20 PDU was reset and services restored.