Archive for October, 2016

US Outage

30/Nov/2016 01:00 BST We are currently experiencing problems with the Sharedband service in the US. Customers will experience a loss of service. Engineers are investigating. Updates to follow. 30/Nov/2016 02:00 BSTĀ Engineers found a break down between the NOC and Aggregation Service timing communication. This has now been rectified and service has returned to normal. We…

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Chicago Outage

28/Nov/2016 One of our upstream providers is currently experiencing hardware failure which is causing disruption to our customers connected to the Chicago Aggregation Service. They are currently working restore full service but have yet to provide us with an estimated time of service restoration. Update 28/Nov/2016 14:00 BST The hardware failure has been resolved and…

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