30/Nov/2016 01:00 BST We are currently experiencing problems with the Sharedband service in the US. Customers will experience a loss of service. Engineers are investigating. Updates to follow.

30/Nov/2016 02:00 BST Engineers found a break down between the NOC and Aggregation Service timing communication. This has now been rectified and service has returned to normal. We apologies for any  inconvenience caused.