Our telephone provider is currently experiencing an outage. If you require urgent technical support please contact our support team using our helpdesk service at http://support.sharedband.com. Until our telephone systems are restored we will also remain available by e-mail. All services are operating normally.
Archive for December, 2017
We will be performing routine maintenance on AS6. Date: 13/12/2017 Time: 23:00 Duration: 30 minutes Impact: There will be a service interruption of under 1 minute while aggregation service is restarted. Services affected: AS6
We will be performing routine maintenance on AS1 through 17, NOC and UKNOC. Date: 07/12/2017 Time: 01:00 Duration: 2 hours Impact: There will be a service interruption of under 1 minute while aggregation services are restarted. Services affected: AS1, AS2, AS3, AS4, AS5, AS6, AS7, AS8, AS9, AS10, AS11, AS12, AS13, AS14L1, AS15L1, AS16, AS17, NOC,…
Our AS1 aggregation service experienced an issue and became unresponsive at 19:30 on Sunday the 3rd of December 2017. The service has now been restored and we are investigating the reason behind the failure. An incident report will be provided here as soon as we have determined the exact source of the problem. Incident Report