Archive for May, 2018

AS6 slow performance 31/05/2018 – Resolved

09:00 We are aware of slow performance on London AS6. We are investigating and will provide updates. 09:15 Aggregation Service has been restarted and error’s have cleared. Service performance has restored.

Power Maintenance affecting all services in London 15/05/2018 – Completed

At Sharedband we pride ourselves in offering a reliable and resilient service to our customers. During recent events, it has come to light that there is a problem with the power redundancy in our London data centre and we need to perform maintenance in order to correct¬†this.¬†Unfortunately, this maintenance work will be disruptive to all…

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Hardware Failure – Closed

The hardware failure was caused by a complete failure of one of our physical servers and services have been restored on backup hardware. The failed hardware will be replaced and backup hardware re-instated as such. 09:29AM – Network traffic has now returned to normal levels. 09:24AM – Services are restored and customer routers will now…

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