09:00 We are aware of slow performance on London AS6. We are investigating and will provide updates. 09:15 Aggregation Service has been restarted and error’s have cleared. Service performance has restored.
Archive for May, 2018
Power Maintenance affecting all services in London 15/05/2018 – Completed
At Sharedband we pride ourselves in offering a reliable and resilient service to our customers. During recent events, it has come to light that there is a problem with the power redundancy in our London data centre and we need to perform maintenance in order to correct this. Unfortunately, this maintenance work will be disruptive to all…
Hardware Failure – Closed
The hardware failure was caused by a complete failure of one of our physical servers and services have been restored on backup hardware. The failed hardware will be replaced and backup hardware re-instated as such. 09:29AM – Network traffic has now returned to normal levels. 09:24AM – Services are restored and customer routers will now…