Archive for June, 2017

US Service Maintenance – 29/06/2017 – Completed

Service maintenance to our US NOC will be performed on Thursday the 29th of June 2017 at 11AM BST. Details of Work: Date: 29th June 2017 Time: 11:00BST Duration: 1 hours Details: Service maintenance is to be performed on the US NOC. Impact: During this time, we expect brief disruption to service for customers connected to…

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Emergency Maintenance Seattle 28/06/2017 Completed

We have been notified by our service provider that they need to perform emergency maintenance on equipment in their data centre. This maintenance will directly impact the Sharedband service for approximately 15 minutes. Date: 28/06/2017 Time: 03:00PDT Duration: 15 min Impact: loss of service

Portal upgrade 5/6/2017 – Completed

An application update will be performed on the Sharedband Portal. This update fixes two known issues: Monthly_UsageStats crontab job not running correctly for email validation issue in Portal Date: 5/6/2017 Time: 22:30 Duration: 30 minutes Impact: Customers will be unable to make account changes during the change

Maintenance in London Facility – 05/06/2017 – Completed

London Aggregation server AS8 will be restarted for maintenance on Monday the 5th of June 2017 at 23:00 BST. Details of Work: Date: 5th June 2017 Time: 23:00BST Duration: 1 hours Details: The following London aggregation service will be restarted as part of this maintenance: AS8 Impact: During this time, we expect brief disruption to service…

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