Archive for June, 2017

Software upgrade in our US datacentres – Postponed to 15/05/2017

This maintenance has been postponed from the 7th of June 2017 to the 15th of June 2017. We will be performing Sharedband software upgrades in our US datacentres. Details of Work: Date: 15th June 2017 Time: 9AM UTC Duration: 3 hours Details: All of our US services will be upgraded to the latest version of the…

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Portal upgrade 5/6/2017 – Completed

An application update will be performed on the Sharedband Portal. This update fixes two known issues: Monthly_UsageStats crontab job not running correctly for email validation issue in Portal Date: 5/6/2017 Time: 22:30 Duration: 30 minutes Impact: Customers will be unable to make account changes during the change

Maintenance in London Facility – 05/06/2017 – Completed

London Aggregation server AS8 will be restarted for maintenance on Monday the 5th of June 2017 at 23:00 BST. Details of Work: Date: 5th June 2017 Time: 23:00BST Duration: 1 hours Details: The following London aggregation service will be restarted as part of this maintenance: AS8 Impact: During this time, we expect brief disruption to service…

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