Archive for February, 2018

London Outage 25/02/2017 Resolved

10:00 We are currently experiencing a service outage in London and are investigating. Updates to follow. 10:30 We have opened a remote support case with the hosting provider to investigate a suspected power fault to our equipment. 11:45 We have initialised DR procedures to restore services in an alternative Data Centre. Updates to follow 13:00…

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London Emergency Maintenance 07/01/2018

We have been informed by our upstream network provider that they will be performing emergency network maintenance on their core routing platform. They will be loading a software patch that will mitigate the “stuck routing announcement” issue they are experiencing when they have an outage. In an attempt to minimise disruption to our customers, we…

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