We have received a software patch from Development to assist with the troubleshooting of the stability of AS6. This patch will be loaded this evening and testing will be performed to provide Development with more information. Date: 25/04/2019 Time: 22:00 Duration: 1 hour Impact: Customers will experience a a few short disruptions to service as…
Archive for April, 2019
22:20 We have detected slow throughput with AS6 and are investigating.
We will be performing maintenance on the following Aggregation Services in the UK. AS1, AS2, AS3, AS4, AS5, AS8, AS9, AS13, AS16, AS17 Date: 10/4/2019 Time: 22:00 Duration: 30min Impact: customers will experience a short break in connectivity while the service restarts. Disruption will be less than a minute.
We will be performing network maintenance in New York on the 4th April at 18:00EDT. During this maintenance there will be a short disruption to service. Date: 4/8/2019 Time: 18:00EDT Duration: 30 minutes Impact: we expect a short break in connectivity for no longer than 10 minutes during the maintenance.
08:50 We are aware that some customers on AS6 are experiencing connectivity issues. We are investigating and will provide updates. 09:05 Service restarted due to a stuck process consuming resources. Service has returned to normal.