Archive for the ‘Status’ Category

Maintenance NOC, UKNOC – 26/11/2019

We will be updating NOC software to apply some minor bugfixes. Date: 26th November 2019 Time: 22:00 Duration: 30min Impact: There is no impact to customers.


Maintenance affecting all services 15/10/2019 – Completed

We will be performing network security maintenance on all hardware. As part of the maintenance all services will need to be restarted. Date: 15/10/2019 Time: 22:00 Duration: 1 hour Impact: Customer routers will disconnect and reconnect to the service momentarily when the Aggregation servers are restarted. This disruption will be for less than a minute.


Intermittent Network Connectivity affecting all service 22/09/2019

10:00 We are currently investigating intermittent network connectivity problems in the London Data centre. This is affecting all services. We have notified our collocation provider and engineers are investigating. Updates to follow. 10:30 Our Collocation provider has reported that an upstream network provider was experiencing a network link failure this morning and this momentarily impacted…

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Maintenance affecting AS2 London 28/05/2019

We will be performing system maintenance on AS2 on the evening of the 28th May. Date: 28/05/2019 Time: 22:00 Duration: 30 minutes Impact: customers will experience a brief disconnect of no more than a minute as routers reconnect to the service.


Maintenance affecting London AS on NOC and UKNOC 21/05/2019 – Completed

We will be performing maintenance on the following Aggregation Services AS1, AS2, AS3, AS5, AS7, AS10, AS11 and AS16. Date: 21/05/2019 Time: 22:00 Duration: 30 min Impact: customers on these Aggregation Services will experience a short disruption to service as routers reconnect to the service.