We will be performing routine maintenance on some of our London services at 22:00 on the 21st of April 2022. Several AS services may experience short service interruptions each lasting under 1 minute. Date: 21/04/2022 Time: 22:00 Duration: 2 hours Services impacted: London AS7, London AS8, London AS9, London AS10. Impact: Possible service disruption of under 1…
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London Service Maintenance – 24/03/2022 22:00 – Complete
We will be performing routine maintenance on some of our London services at 22:00 on the 24th of March 2022. Several AS services will experience short service interruptions each lasting under 1 minute. Date: 24/03/2022 Time: 22:00 Duration: 2 hours Services impacted: London AS8, London AS10. Impact: Service disruption of under 1 minute while the above AS…
London Service Maintenance – 14/03/2022 22:00 – Complete
We will be performing routine maintenance on some of our London services at 22:00 on the 14th of March 2022. Several AS services will experience short service interruptions each lasting under 1 minute. Date: 14/03/2022 Time: 22:00 Duration: 2 hours Services impacted: London AS8, London AS9. Impact: Service disruption of under 1 minute while the above AS…
London Service Maintenance – 03/03/2022 22:00 – Completed
We will be performing routine maintenance on some of our London services at 22:00 on the 3rd of March 2022. Several AS services will experience short service interruptions each lasting under 1 minute. Date: 03/03/2022 Time: 22:00 Duration: 2 hours Services impacted: London AS7, London AS8, London AS9. Impact: Service disruption of under 1 minute while the above…
Sharedband Service Status
All services are operating normally.
London AS8 Unexpected Restart – 11:35 23/02/2022 – Closed
At 11:35AM on the 23rd of February 2022 the London AS8 service experienced an unexpected restart. This cause a service interruption for customers connected to this service of between 10 and 30 seconds. Engineers are investigating and have found this to be caused a software error which will be patched in an upcoming maintenance window.
Upstream Issues – 24/11/2021 10:18 GMT – Closed
We have seen an upstream issue and our engineers are investigating. Date 24/11/2021 Time: 10:18 Duration: N/A Services impacted: All services Update 10:38: Upstream service providers have had a peering issue causing traffic flowing over Liberty Global and Virgin Media backbones to drop, upstream service providers are restoring service. We will update once we have…
London Service Maintenance – 27/11/2021 08:00 – Complete
We will be performing maintenance on our London services at 08:00 on the 27th of November 2021. This should not cause any disruption to Sharedband services. Date: 27/11/2021 Time: 08:00 Duration: 300min Services impacted: N/A. Impact: There should be no impacted services.
London Service Maintenance AS6 – 07/10/2021 23:00 – Complete
We will be performing a short maintenance on our London NOC service at 23:00 on the 7th of October 2021. This will cause approximately 30 seconds of service disruption to customers connected to this service. Date: 07/10/2021 Time: 23:00 Duration: 60min Services impacted: London AS6. Impact: Customers will experience a short disruption to service as…
London Service Maintenance – 23/09/2021-29/10/2021- Complete
Engineers will be performing routine service maintenance at our London data centre nightly. This is part of an inbound set of rolling maintenance across the service and will be operated to ensure minimal customer disruption. Maintenance will occur Monday to Thursday. Date: 23/09/2021-29/10/2021 Time: 22:00 Duration: 2 hours Impact: Some customers running on single Multi-WAN…