Service Issues London – 06/04/2021 18:06 – Closed

18:06 – Several aggregation services are reporting errors. Engineers are investigating.

18:10 – Redundant systems are bringing services back online on alternative hardware. Service is restoring.

18:15 – Engineers have identified the issue as being caused by a switch crashing at our London facility. Redundancies restored customers services and engineers will further investigate the┬áreason for the equipment crash to ensure this does not occur in future.