16:39 EST The data centre that hosts our equipment in New York are currently experiencing power problems affecting various services on their network. This is impacting all Sharedband customers connecting to New York. We are waiting for an ETA on when the power will be restored. More updates to follow.
18:00 EST The hosting provider is still in the process of restoring power to services. We still do not have an ETA on when all power will be restored.
19:20 EST All services have been restored. The facility provider confirms that there was third party UPS maintenance that had a fault which caused loss of connectivity to our network equipment in New York.