Due to emergency maintenance the Sharedband Portal will be unavailable between 10:00 and 10:20.
Archive for February, 2018
London Outage 25/02/2017 Resolved
10:00 We are currently experiencing a service outage in London and are investigating. Updates to follow. 10:30 We have opened a remote support case with the hosting provider to investigate a suspected power fault to our equipment. 11:45 We have initialised DR procedures to restore services in an alternative Data Centre. Updates to follow 13:00…
London Emergency Maintenance 07/01/2018
We have been informed by our upstream network provider that they will be performing emergency network maintenance on their core routing platform. They will be loading a software patch that will mitigate the “stuck routing announcement” issue they are experiencing when they have an outage. In an attempt to minimise disruption to our customers, we…