Service maintenance to our US NOC will be performed on Thursday the 29th of June 2017 at 11AM BST. Details of Work: Date: 29th June 2017 Time: 11:00BST Duration: 1 hours Details: Service maintenance is to be performed on the US NOC. Impact: During this time, we expect brief disruption to service for customers connected to…
Archive for June, 2017
Emergency Maintenance Seattle 28/06/2017 Completed
We have been notified by our service provider that they need to perform emergency maintenance on equipment in their data centre. This maintenance will directly impact the Sharedband service for approximately 15 minutes. Date: 28/06/2017 Time: 03:00PDT Duration: 15 min Impact: loss of service
Software upgrade in our US datacentres – Postponed to 15/06/2017 – Complete
This maintenance has been postponed from the 7th of June 2017 to the 15th of June 2017. We will be performing Sharedband software upgrades in our US datacentres. Details of Work: Date: 15th June 2017 Time: 9AM UTC Duration: 3 hours Details: All of our US services will be upgraded to the latest version of the…
Portal upgrade 5/6/2017 – Completed
An application update will be performed on the Sharedband Portal. This update fixes two known issues: Monthly_UsageStats crontab job not running correctly for noc.sharedband.com email validation issue in Portal Date: 5/6/2017 Time: 22:30 Duration: 30 minutes Impact: Customers will be unable to make account changes during the change
Maintenance in London Facility – 05/06/2017 – Completed
London Aggregation server AS8 will be restarted for maintenance on Monday the 5th of June 2017 at 23:00 BST. Details of Work: Date: 5th June 2017 Time: 23:00BST Duration: 1 hours Details: The following London aggregation service will be restarted as part of this maintenance: AS8 Impact: During this time, we expect brief disruption to service…