13/12/2016 22:00hrs on Tuesday 13/12/2016 we will be performing emergency maintenance to hardware in our London datacentres. The maintenance will require some of the hardware to be restarted. The hardware being restarted is AS17. This will cause a short disconnection for our customers connected to this Server as routers re-connect. The window is open for 1…
Archive for December, 2016
London Outage 12 December 2016 12:54GMT
We are experiencing problems with the Sharedband service in London affecting all Aggregation Servers. Engineers are investigating. Updates to follow. Update 14:00: Engineers have moved default gateways to a standby router in order to stabilise the service. Investigations are still on going. Update 16:00: Root cause for the outage is not known at present. Engineers have reverted…
London Outage 11 December 13:26 GMT
We are currently experiencing problems with the Sharedband service affecting all Aggregation servers in London. Engineers are investigating. Updates to follow. Update 14:00 – We at 13:26 GMT we sustained a denial of service attack. We have now filtered the attacking host and will monitor the service for stability.