Sharedband provide all its customers 14 days free set-up assistance. When you purchase your Sharedband service you will receive a support contract number which be active for a maximum of 14 days after your routers arrive.

Sharedband provide telephone and email support designed to get your Sharedband service up and running quickly. We reserve the right to refuse support assistance if the support requests are non-Sharedband related, or if we believe the service is being abused.